If your website’s like a house, your Contact Us page is like the letterbox – or the doorbell. It’s how people will reach and interact with your business –whether that’s to learn more about your brand, or to enquire further about engaging it.
It goes without saying, then, that your business doesn’t just need a Contact Us page. It needs a good one.
To that end, we’ve pulled together the 10 best Contact Us page examples from across the internet. These Contact Us pages look good, read well, and make a compelling case for their users to get in touch. So read on, and explore them all below!
What Is a Contact Us Page?
A Contact Us page is a section on a website dedicated to allowing that site’s audience –be they existing clients, potential customers, or simply interested parties –to contact the business. A Contact Us page typically includes the business’:
- Email address
- Phone number
- Physical address(es), with an accompanying map
- A contact form for enquiries
- Links to social media and help and support resources
Why Does Your Contact Us Page Matter?
Contact Us pages are rarely the belle of the ball. Typically, they’re not the first place a customer will land on your website (the homepage) or their top destination for learning about your business (the About Us page).
But what it lacks in profile, a Contact Us page makes up for in usefulness. Here’s how:
- It generates leads for your company: With an embedded contact form for people looking to make enquiries, a Contact Us page can be a vital source of warm leads –ready to deliver straight into the lap of your sales team.
- It builds authority and website credibility: It’s a subtle psychological phenomenon, but your Contact Us page goes a long way to convincing your potential customers that your business is a trustworthy, credible place to shop.
- It boosts customer loyalty: Contact Us pages aren’t just for attracting new customers. They’re the first place existing customers looking for assistance will go. With a good Contact Us page, they’ll feel more satisfied and supported –leading them to feel more loyal to, and more engaged with – your business.
10 Inspiring Examples of Contact Us Pages
Ready to dive into our 10 favorite Contact Us page examples on the internet?
Same here!
Yeti
Yeti sells ultra-durable water bags, bottles, and apparel for lovers of the great outdoors–and its Contact Us page reflects that to a tee. Set against a backdrop of a relevant, aspirational image – a hiker surveying an expansive mountain landscape –Yeti’s Contact Us page is both inspirational and on-brand.
We also love how easy Yeti’s Contact Us page’s UX (user experience) is. Icons, clear call to action (CTA) buttons and plenty of white space combine to make the page simple to explore at a glance, and even simpler to navigate. You can view FAQs, information about warranty, shipping, returns, and registration –and even request a bespoke quote.
Red Bull
Despite having made it onto this list, Red Bull doesn’t have a Contact Us page, per se. What it does have, though? A contact assistant.
The Red Bull Assistant is an automated chatbot, which utilizes advanced algorithms to answer your question. It filters through your enquiry to funnel you to the right part of the website, and – if it can’t answer your question –will connect you to a member of Red Bull’s customer support team.
Aside from this nifty feature, Red Bull’s “Contact Us” page is packed with content. It contains a carousel with links to Red Bull’s athletes, events, merchandise and more, plus information about the company.
Refreshingly, Red Bull’s Contact Us page is also image-centric, leading with a large, full-length image of a surfer emerging from the water. It’ll appeal to active, sport-addicted people –Red Bull’s exact target demographic!
HubSpot
Popular CRM provider HubSpot has offices all over the world –and the company ensures, through its Contact Us page, that each one is contactable.
From Berlin to Bogota, HubSpot’s Contact Us page features a phone number and physical address for each of its 12 offices around the globe. As well as each individual number, broken down by country, of its American, European, and Asia-Pacific located presences. Basically, it doesn’t skimp on the details!
Inspirational in its comprehensiveness and clarity –the page is neatly laid out and simple to navigate and engage with –HubSpot offers a shining example of what an excellent Contact Us page can look like.
Chipotle
Chipotle’s Contact Us page differs from the norm in that it’s basically an extended list of FAQs. From queries around getting food delivered to questions about the menu, loyalty program, or becoming a franchisee, Chipotle’s customers will find everything they need in front of them. And if they don’t, “Pepper” –Chipotle’s chatbot –should be able to assist.
Better still, the FAQs are written in the fun, conversational style so integral to –and recognizable as –the Chipotle brand. Reassuring the customer with answers to their questions, all while putting a smile on their face.
Sleeknote
Danish-based website pop-up builder Sleeknote channels its Scandinavian roots to deliver a Contact Us page that’s slick, sleek, and seamless as its name.
Kitted out with clean lines, crisp copywriting, and splashes of classy purple font, Sleeknote’s Contact Us page has a breezy UX. But Sleeknote never sacrifices substance for style. It’s a treasure trove of information –with links to product demos, webinars, guides, success stories, a blog, and an extremely comprehensive help center.
Zendesk
Prominent CRM and help-desk software provider Zendesk offers up a Contact Us page that keeps things simple.
Set against a colorful backdrop, two large white blogs let Zendesk’s customers contact the sales team, or access product and account support. Clearly laid out this way, Zendesk cleverly funnels customers to the part of the website they need to be in.
Like HubSpot, Zendesk’s Contact Us page also provides links to every one of its offices around the world –again making sure that customers are in the right place, before they get through to a support agent.
Glossier
Boutique makeup brand Glossier’s Contact Us page isn’t one for wasting words, either. A visually striking – yet deceptively simple –page is light on copy, but big on information. We love it because of how easy Glossier makes it for its customers to access the right department.
Glossier’s Contact Us page signposts clear links to its Business + Partnerships, Press, and Careers sections, respectively –as well as the address of its New York-based headquarters.
But despite the amount of information here, the page’s conversational tone –largely down to the warm, friendly nature of the copywriting –ensures it never loses its down-to-earth, human feel.
Moz
Moz’s Contact Us page fuses conversational copywriting, easy-on-the-eye design, and a social conscience to create a bright, positive –and effective –Contact Us page.
A large yellow CTA button makes it easy to get straight through to Moz’s support team, while physical addresses, and maps, of its Vancouver- and Seattle-based locations allow Moz’s customers to contextualize it in the world. Further down the page, a statement of land acknowledgment demonstrates Moz’s social and community credentials.
Notion
Creativity and productivity tool Notion’s Contact Us page doesn’t get bogged down over-explaining its services. Instead, it keeps the focus purely on the customer –and how Notion can work for them. The page clearly, succinctly explains its core benefits, while an extensive contact form asks “how are you looking to use Notion?”
For customers looking for support, rather than to contact the company directly, the page offers a link to the help and documentation section of its website, allowing people to self-serve.
Accenture
Accenture, an IT and consulting company, maintains the professional tone it cultivates across the rest of its website with a crisp, clean Contact Us page. Domestic and international phone numbers are displayed in large, bold font, while a location-finder enables Accenture’s audience to track down its offices across the world.
Also on the page is a collapsible list of resources aimed at specific subsections of Accenture’s audience: including job seekers, media and industry analysts, investors, suppliers, and existing employees. Meaning that, whoever’s contacting Accenture – and for whatever reason –they can get straight through to the support they’re requesting.
Summary
To say a Contact Us page is important is, quite frankly, an understatement. It’s how your potential customers will get in touch to learn more about your business and purchase your products and services. And how your existing customers will contact you to seek help and support.
Above, we’ve presented our top 10 favorites from across the web. With friendly, conversational tones, clear links to physical offices and contact numbers, and aesthetically simple, pleasant designs, these Contact Us page examples are the best.
So get inspired!
FAQs
Whether you should hire a web designer to visualize and build your Contact Us page depends on your budget, and your existing levels of time and tech-savviness. To help you decide whether you should outsource your Contact Us page creation, check out our guide to when you should (or shouldn’t) hire a web designer.
Your Contact Us page should be simple, with large, visible, and easy-to-click CTAs. (And of course, your business’s contact information –email address, phone number, office location(s) should be too!).
If you don’t have a lot of experience –or confidence –in creating this kind of Contact Us page, explore our web design best practices for our top tips and inspo. Or, take a more hands-off route –and hire a web designer to do it for you!
Written by:
Rob Binns Writer
I’m Website Builder Expert’s Content Manager, which means I cast my eye over everything that goes up onto the site, as well as penning my own posts, too. I built my first website in 2016 with Wix, in a last-ditch attempt to get a friend’s ailing rock band some gigs. Since then, I’ve experimented with Squarespace, GoDaddy, and Shopify, and dabbled in hosting and email marketing tools, too – with far greater levels of success! I trust you’ll find the wide range of articles on our site helpful, and please don’t hesitate to shoot me a message with anything else you’d like to see on Website Builder Expert.
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FAQs
What do you say on a contact us page? ›
Explain why someone should contact your business. Describe how your business can help solve the visitors' problems. Include an email and phone number so visitors can get in touch with you on their first attempt. Include a short form using fields that'll help your business understand who's contacting them.
What does a good contact page look like? ›A well-designed contact page should include several elements, such as a phone number, email address, and social media links. In addition, a Contact Us page must be easily visible on your navigation bar. It can be frustrating for a consumer to hunt through a website to find out how to contact a company.
How do I create a contact us page? ›- If it's at the top of the funnel, you can create as many leads as possible. ...
- If it's in the middle of the funnel, you need to explain to your visitor why your product or service is the best option to solve their problem.
A page on a website that allows users to communicate with the site owner. The page has fields for filling in name, address and type of comment. On most company websites, email and mailing addresses are also included; however, the contact form provides an immediate, convenient way for users to ask the company questions.
What is an example of contact information? ›contact information means: the name of a person submitting a document or of a person on whose behalf a document is being submitted; telephone numbers; personal or business addresses; email addresses; employer identification and address; or similar facts that make it possible for another to contact a person who is named ...
How do you write an amazing about us page? ›- Communicate the story of your business and why you started it.
- Describe the customers or the cause that your business serves.
- Explain your business model or how your products are made.
- Put a face to your business, featuring the founders or the people on your team.
- get or be in touch with.
- call.
- reach.
- approach.
- phone.
- ring (up)
- write to.
- speak to.
- Use a well-designed layout. ...
- Limit the number of form fields. ...
- Determine the best form placement. ...
- Optimize the form for mobile. ...
- Use the best label for the button. ...
- Use the right color for the button. ...
- Don't ask for personal information you don't need. ...
- Don't use CAPTCHA.
A POC is a key person or department in the company that starts a relationship with potential customers or brings the interaction with existing clients to the next level. So, the responsibility of making the impression about the whole brand lies solely on their shoulders.
What is an example of business contact information? ›Business Contact Information means name, job title, job function, name of employer, information about the employer (such as business unit or group charge number), and work contact details, such as work telephone numbers, work email address, work mailing address, work office address, job title, job function, employer ...
What do you put on a contact page for a portfolio website? ›
Contact information — This stuff is mandatory for any contact form. Examples of these fields include their name, email address, and phone number. Business information — These questions allow you to get a better understanding of who you're dealing with, and are vital if you're focused on a specific vertical.
Do you need a contact page? ›If you have a website for a business, it's essential to maintain a good contact page so that (potential) customers can contact you or find your store. Not only is it detrimental to UX if your visitors struggle to contact you, but you could also lose out on sales. So it's not good for you either!
How do you make a good contact form? ›- Add context to the contact. ...
- But keep it brief. ...
- Hide extra fields with conditional logic. ...
- Use the right type of form fields. ...
- Embed your form. ...
- Make sure your form is mobile friendly. ...
- Anticipate common questions.
- Choose an HTML editor. (Image Source: Paperform) ...
- Create a new file with the. HTML extension. ...
- Create a new file with the. PHP extension. ...
- Generate the PHP code to capture form data. Your forms are connected. ...
- Create your HTML contact form. ...
- Add additional fields.
Contact Force | |
---|---|
How are they formed | Between two objects that are in physical contact |
Field force | Does not exist |
Types | Friction, tension, normal force, air resistance, and spring force |
Example | The resistance offered by a floor when a box slides on it |
- Soft Contact Lenses. Soft contact lenses are made of soft, flexible plastics that allow oxygen to pass through to the cornea. ...
- Rigid Gas Permeable (RGP) Contact Lenses. ...
- Extended Wear Contact Lenses. ...
- Disposable (Replacement Schedule) Contact Lenses.
- Include a unique value proposition. ...
- Show your company's faces. ...
- Tell your brand story. ...
- Share what's happening behind the scenes. ...
- Let customers know where you are. ...
- Direct customer towards the next action. ...
- Consider the fold. ...
- Keep your About Us page updated.
- Introduce yourself.
- Include the most relevant professional experience.
- Mention significant personal achievements or awards.
- Introduce personal details.
- Use a casual and friendly tone.
Communicate the story of your business and why you started it. Describe the customers or the cause that your business serves. Explain your business model or how your products are made. Put a face to your business, featuring the founders or the people on your team.
How do you say contact me for more information? ›I look forward to hearing from you soon. Please let me know if you have any questions. Please feel free to contact me if you need any further information.
What is a meaningful contact? ›
Meaningful contact means parent and child interactions, activities, and experiences, performed together, which nurture the parent-child attachment and relationship, while contributing to the child's development in a positive and effective manner.
What are examples of touch points? ›Customer touchpoints are your brand's points of customer contact, from start to finish. For example, customers may find your business online or in an ad, see ratings and reviews, visit your website, shop at your retail store, or contact your customer service.
What are the 5 customer touch points? ›As consumers move through the phases that lead them to choose your brand and become loyal customers, they do so because each touchpoint along the way compels them to do so. This journey has five stages: awareness, consideration, decision, action, and loyalty (retention and advocacy).
What are examples of information that customers need? ›...
8 Common Customer Needs You Should Always Know
- Price. ...
- Reliability & Sustainability. ...
- Risk Reduction. ...
- Usability & Convenience. ...
- Transparency. ...
- Control. ...
- Empathy & Friendliness. ...
- Information.
- Address the email recipient with a friendly yet formal greeting. ...
- Introduce yourself in the first sentence, and then let the businessperson know the reason for the email. ...
- Use the second paragraph to state details or ask specific questions.
All relevant information: Include your full name, street address, city, state, and zip code. Also, include your phone number and email address. If you have a LinkedIn profile or personal website, include these URLs in your contact section as well.
What should I write on my first page of portfolio? ›- PORTFOLIO TITLE PAGE.
- PROFESSIONAL MISSION STATEMENT AND GOALS. My professional mission statement is to (what difference do you hope to make in the world, ...
- COMPETENCY REFLECTION. ...
- WORK SAMPLES.
Keep your projects on your cover page and, if possible, make them visible in the first fold. After opening your portfolio, most users will want to see your work so you should make it easy for them. The number of projects you need to include in your portfolio depends on the design discipline you're practicing.
What is the purpose of a contact us page? ›A contact page is a common web page on a website for visitors to contact the organization or individual providing the website. The page contains one or more of the following items: an e-mail address. a telephone number.
Why is it important to have a contact page? ›Easier Communication. It's easier for you and your customer. A potential client will find it easier to call or email you if you have a contact form. On the other hand, it will be more convenient for you to respond to their inquiries if all your messages are organized.
Is Contact Us page important for SEO? ›
Contact Forms Enhance Your SEO Strategy
Contact pages and forms not only make your site more trustworthy, they signal to search engines that your website has more valuable content.
- Make It Easy to Scan and Read. ...
- Consider Floating Labels. ...
- Use Field Masks. ...
- Make Forms Keyboard-Friendly. ...
- Opt for Vertical Format. ...
- Limit Typing. ...
- Keep It Short and Sweet.
In the left-hand admin panel, click Contact Style and select the Add New option. The Contact Form 7 Style plugin page has a very detailed demo video on how to style a form. You can change the margins, background color, border color, button color, text box color, and much more.
How long should a contact form be? ›So when designing your contact form, make sure you only ask for the information you absolutely need. Actually, according to Hubspot, the best performing form length in 2019 is 5 fields. On that same note, regardless of the number of fields you work with, don't make them all mandatory.
What is contact form 7? ›Contact Form 7 is a free WordPress plugin to create contact forms simply and quickly. Flexible thanks to the presence of many customizable fields, it also helps fight against spam. It is one of the most popular plugins in the official directory.
How do I create a contact form online? ›- Embed contact forms in webpages. Copy and paste HTML or JavaScript code to embed contact forms in webpages.
- Share them on social media. ...
- Use Zoho Forms' Wordpress plugin. ...
- Send via email campaigns.
Open Contacts and click. Create contact. Enter the contact's name and add any contact information. (Optional) If you want to add additional information such as a nickname or their mailing address, click More fields and fill in your details.
What is a good content page? ›Good website content is SEO-optimized. In a nutshell, that means it's written in a way that's attractive to search engines, and of course, humans. SEO-optimized content holds valued keywords that your audience is searching for in the text.
What makes a good profile page? ›In many cases, expanding personal information helps the profile page not to seem too formal and clichéd. Let users mention something about their hobbies, leisure activities, achievements, favorite things, or else. This information makes each profile page unique and memorable, distinguishing it among others.
Is contact@ a good email address? ›Email Address Tips
Do not use info@. That is an email address that spammers target. Instead, think of something more creative: hello@, contact@, letstalk@. Anything but info@, which will increase your spam levels exponentially!
What is a good page per visit? ›
How many pages per session is good? Anything more than 4.0 would put you in the best 20% of sites we benchmark for pages per session, and more than 5.2 would put you in the best 10%.
What are the 5 types of content? ›- Infographics.
- Blog content.
- Podcasts.
- Videos.
- Social media.
- 1 Navigation. The website design should be easy to navigate and the menu items should easily accessible from any page. ...
- 2 Visual Design. ...
- 3 Content. ...
- 4 Web Friendly. ...
- 5 Interaction. ...
- 6 Information Accessibility. ...
- 7 Intuitiveness. ...
- 8 Branding.
According to Hubspot, videos are actually the most popular content type in 2021, overtaking blogs and infographics. With videos, you can achieve maximum engagement and shareability that will help you gain new audiences.
How do you write a powerful profile? ›- Keep your profile short and concise. ...
- Include the skills that are relevant to the job you are applying for. ...
- Include any achievements relevant to the job industry. ...
- Place your profile where it's highly visible.
- Highlight your strong points in your profile. ...
- Include a strong resume. ...
- Draft an attractive statement of purpose. ...
- Include your work experience. ...
- Add a letter of recommendation.
- Read other profiles. To know how to write a profile essay, read how other writers do it. ...
- Do your prep work. ...
- Create an outline. ...
- Interview your subject. ...
- Observe your subject in their environment. ...
- Start with a strong lede. ...
- Incorporate direct quotes. ...
- Tell a story.
According to Statista, Gmail is the most popular email client in today's world, with more than 1.5 billion active users globally. If you're going to focus on designing your emails for one email provider, Gmail is a good place to start.
What is the perfect email address? ›The most professional way to setup an email address is to use your first name and last name without numbers. For example, john.smith@domain.com. You can also use just your first initial or last initial such as johns@domain.com or jsmith@domain.com. You can't go wrong by keeping it simple.
What is a good average page session? ›The unofficial industry standard is 2 pages per session. For most sites, the goal is keep users engaged, nurture their interest, and get them to take the next step. More pages per session often indicates that your users are highly engaged and willing to explore more of your site.
How many pages an hour is good? ›
While a slow reader will only get through 30 pages per hour, the average person can read around 40 pages per hour. Statistics show that quick readers can even go through 50 or 60 pages in one hour.
Is 35 pages an hour good? ›While slow readers usually read up to 30 pages per hour, average readers can read about 40 pages per hour. When it comes to fast readers, they can go through up to 60 pages per hour.